WEconnect Offers Solutions to Reduce Health Care Costs
With the rise of substance use disorder and opioid addiction, WEconnect provides a critical and effective digital solution. We help keep patients engaged in recovery, while working to reduce health care costs and improve health capital.
WEconnect helps keep members engaged in their recovery, increasing patient health, decreasing reoccurrence (relapse), and improving social determinants of health.
Keeping members in recovery through WEconnect will save costs by decreasing emergency department stays, increasing primary care utilization, improving patient adherence to care/medical plan, and identifying successful providers and methodologies to invest in further.
Improve Quality Scores
WEconnect’s net promoter score (or NPS, which measures clients’ overall satisfaction with a product) of 68 is more than 4x the average health care NPS of 16. Improve your quality ratings through offering solutions that patients love.
WEconnect improves outcomes for health plans and providers
Increase Reach/Remote Access
Designed to use minimal data for individuals with limited mobile data, the WEconnect app and messaging feature enables care teams to engage with remote members. Additionally, contingency management, the incentive-based methodology, drives success regardless of location.
Offer Just-in-Time Adaptive Interventions
Just-in-Time Adaptive Interventions (JITAI) can be created through our HIPAA compliant data dashboard. This feature lets caregivers reach out to members in critical times to help reduce reoccurence.
Meet Criteria of an Opioid Outcomes Data Tool
Organizations that offer Medicare and Medicaid plans are now required to have an opioid outcomes data tool. WEconnect Health offers a robust data dashboard to monitor member engagement, risk of reoccurence, and recovery trends.
Improve Social Determinants of Health
WEconnect Health rewards members with Amazon.com gift cards they can use for food, hygiene products, educational materials and more.
“In creating this program with WEconnect, we are putting proven techniques to use so we can keep more residents in recovery and build a healthier future for our members and the state of Pennsylvania.”
Director of Product Strategy and Development, Behavioral Health
“Recovery is a lifetime effort. Within our own treatment centers, our mission is to extend care beyond our programs through alumni support networks. Our partnership with WEconnect Health will further strengthen those communities of support, putting our members on the path to long-term recovery.”
Chief Operating Officer
“Addiction recovery is an ongoing journey. This partnership with WEconnect Health Management allows us to provide our residents with an additional layer of evidence-based resources and support systems to further their path to long-term recovery.”
Chief Operating Officer
Frequently Asked Questions
Why are rewards so effective for Substance Use Disorder?
Contingency management, the proven technique behind our incentive-based program, has been shown to be the single-most effective standalone method for substance use disorder. Rewards provide an incentive and keep patients highly engaged in their recovery plan. Keeping patients in long-term recovery reduces emergency department stays and readmissions over time. As a quality improvement activity, WEconnect helps drive a healthy medical loss ratio (MLR).
How do you improve social determinants of health?
WEconnect Health supports patient wellness by providing them with the opportunity to earn digital gift cards for adhering to their care plan. By staying accountable to their recovery, they earn rewards. Patients can leverage these rewards to support their social determinants of health.
Can WEconnect integrate with Electronic Health Records (EHR)?
Yes! WEconnect leverages several methods by which EHR/EMR integration is possible.
What sets WEconnect Health apart from other solutions available?
WEconnect’s engagement and results are greater than any other digital solution. WEconnect couples strong technology with peer recovery support specialists who assist patients in real time by developing comprehensive recovery plans to keep members in long-term recovery.
Is WEconnect's technology HIPAA-compliant?
Yes. We take privacy very seriously and maintain HIPAA compliant standards.
How do you ensure patients are staying on track with their recovery plan?
WEconnect utilizes GPS location verification and URL verification to validate routine check-ins. It's only possible to check into routines if a member is in the right place at the right time. All member activity is visible on back-end dashboards, so improper use of the app signals a care team to intervene.
How are your peer recovery support specialists certified?
WEconnect peer recovery support specialists (PRSS) have either a state-recognized certification or a national credential. Peers are also encouraged to become NAADAC-certified within 6 months of hire. Requirements for obtaining a credential varies by state, but typically requires:
20-100 hours of peer work, signed off on by a supervisor
Personal or lived recovery experience
Passing score on a test demonstrating knowledge of recovery, treatment, and ethical boundaries
Every member of our PRSS team is trained in recovery management, education, and advocacy, professional ethics and responsibility, and confidentiality.